REFUND AND REPLACEMENT POLICY
Greengush.com strives to make You happy with everything You purchase. In case you don’t like the quality please send us the proof of purchase and the bad product quality images or videos on our whatsapp number 9996777161 , within 6 hours, and we’ll happily offer a replacement.
You Agree and Confirm that in the event that a non-delivery occurs on account of a mistake by you (i.e., wrong name or address or any other wrong information) any extra cost incurred by FRL for redelivery shall be claimed from you. While offering you the refund, the payment gateway might deduct their processing fee, so there is possibility you might won’t receive the full amount as you paid.
You can call greengush.com customer care or initiate cancellation on the website in “https://greengush.com/my-account/” to cancel your orders from 30 mins of your order placement. Users can call customer care within the operational hours that is 9:00 am to 9:00 pm all 7 days of the week.
Please note card refunds in case of prepaid orders may take up to 15 business days for banks to complete, depending on their processing time. This can vary greatly between card issuers, and greengush.com shall not be liable for any delays in refund by card companies.
Cancellation by greengush.com
If greengush.com suspects any fraudulent transaction by You or any transaction which defies the terms & conditions of using the website, greengush.com at sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.