Shipping policy

DELIVERY TIME

An estimated delivery time of each product will be displayed on the [‘product order page’]. On placing Your order, You will receive an email or SMS at the email address or mobile number provided to greengush.com containing a summary of the order and also the estimated delivery time to Your location. The seller may take additional time to pack and dispatch certain products and this time will be indicated by the message on the [‘product order page’]. This period of time is to be added to the shipping speed You choose.

Deliveries to certain locations may take longer than expected due to accessibility of the location and serviceability by the logistics service provider.

Sometimes, delivery may take longer due to:

  • Bad weather.
  • Transportation delays.
  • Natural calamities.
  • Political disruptions.
  • Logistics service provider related challenges.
  • Product lost in transit.
  • Other unforeseen circumstances or events beyond the control of greengush.com or logistics service provider.

If the estimated delivery date has passed and You still have not received Your order, please contact us and we will take steps to track Your package. In such cases, we may also try to proactively contact You. Please check Your emails and SMS regularly for such updates.

SHIPPING CHARGES

Free home delivery is applicable for the order value of above Rs650. The shipping charges, if any, will appear at the time of checkout. All delivery charges are inclusive of service tax unless stated otherwise. Shipping Charges may vary for different pin codes because of the increase in shipping cost or seller’s is located in a different area. Delivery charges will vary according to pin codes as well as type of product.